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Financial Conduct Authority publishes its latest Financial Lives Survey

The FCA Financial Lives survey published on 18th June found that 69% of the UK's adult population had been contacted in the previous 12 months by a claims firm via telephone, text or email to ask them to make a compensation claim and offering help to make a claim for compensation. The UK adult population in 2017 was around 50 million, so it appears that 34.5 million people had been contacted, unsolicited, by claims companies in just one year.

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